Enforcing respect for data, privacy & consumer rights | 2021-2024

Category: GDPR

Falling foul of the rules on direct marketing emails could be a costly mistake

Organisations must comply with strict rules if they want to send electronic direct marketing mail to people. Many organisations send out legitimate ‘service’ emails, but some choose to add advertising, marketing or promotional material to their supposed ‘service’ emails in an attempt to circumvent the direct marketing rules. Of course, it doesn’t quite work like that and mistakes can be costly

GDPR Subject Requests and Photo ID: why routinely asking for photo ID is a mistake

I sent a UK company a GDPR erasure request, but they demanded that I email them a copy of my driving licence before actioning my request. Here’s what happened when I challenged their intrusive, unsecure and likely unlawful demand…

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