A marketing agency disguised its identity and did not have a functional unsubscribe system in its marketing emails. Additionally, a popular restaurant chain pretended its marketing was a ‘service message’ and a university used dark patterns in its cookies ‘consent’ mechanism.
Category: FOI
Response to request under the Dutch equivalent of the Freedom of Information Act (‘Wet Open Overheid’) reveals lacklustre monitoring and reporting was in place for the time it takes to connect emergency callers to a police call handler. Response also reveals over 15,000 callers hung up while waiting to be connected to a call handler between January and August 2023, with the longest waiting time for an emergency caller in 2023 being over 23 minutes.
Public bodies often run public consultations on proposals for policy changes – but is it appropriate to publish a list of individual respondents’ names by default? And how does the Right to Object apply to processing based on the public task basis? I discuss this in this case study of my data protection complaint to the Sentencing Council, which constructively took action to resolve my concerns. Photo ID demands and unnecessary cookies also make an appearance – again.
ICO orders Highways England to provide information on the number of cameras used to enforce the Red X following FOI request, and the figures are worrying…